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LODGING AND ACTIVITY RESERVATIONS

Every Resort Reservation Delivered to Your Guest's Phone

Resort Connect brings lodging and activity reservations from your reservation system into your resort mobile app

Resort mobile app showing guest's upcoming stays and activities

One Itinerary for Every Stay and Activity at Your Resort

Guests book lodging and activities through your existing reservation systems, and Resort Connect connects those reservations with your custom branded resort app. Guests easily find their resevations under Stays and Activities, with current and past reservations on separate tabs, and their curren stay and activities front and center on the home screen.

Everything they’d look for in a confirmation email is in the resort app: dates, unit details, activity times, locations, and resort policies.

Built for the Way Resorts Actually Operate

Stay Details

Every lodging reservation shows arrival and departure dates, confirmation number, and unit details, along with codes after check-in.

Activity Itineraries

Booked activities show the date and time, duration, and location. Guests see what’s coming up, and past activities stay in the app.

Shared Plans

Guests can share a stay or activity through the app. That person is notified and can view the reservation once they have sign in.

Reservations That Do More

Without a connected resort app, reservation details sit in your reservation system. Guests search their email inbox or call the resort to figure out reservation details. 

Once reservations flow into Resort Connect, they can also drive your messaging. Because the platform knows who has an upcoming stay, who’s on property, and who has or doesn’t have an activity booked, you can set message rules once and let push notifications go out automatically, with no list-building and no manual sends.

Your team can see everything imported in the Resort Connect dashboard and supplement anything. 
Resort Connect, see property units and what the guest will see in their app

Frequently Asked Questions

Lodging reservations and booked activities that come in through your reservation systems. Guests see them under Stays and Activities, with current and past reservations on separate tabs.

Resort Connect connects to your resort management system, PMS or reservation system and imports reservations automatically. 

Depends on the platform but can be as quickly as 15 minutes to an hour. You can manage the lodging and activity text to provide context. 

Arrival and departure dates, the confirmation number, and unit details such as bedrooms, bathrooms, square footage, guest capacity, location, parking, etc. Guests can also access codes (door, wifi, pool, trash, etc.) upon arrival date for their stay. 

The activity name, date and time, duration, location, and resort policies.

Yes. Guests share a stay or activity by email. The person they invite is notified and can view it once they sign in.

The dashboard shows imported reservations, units, and properties for lodging, and imported booked activities, lines of business, and locations for recreation. You also set message rules for push notifications there and manage data sources in Settings.

Resort Connect integrates with Inntopia and TrackPMS. More systems are in development. If you use another system, tell us which one and we’ll share where it stands.

See Your Resort’s Lodging & Activity Reservations in Your Own App