You bet it is! With everyone glued to their smartphones, a mobile app lets you connect with customers in a way that feels personal and immediate. Imagine this: you run a golf course, and your app lets players book tee times (reducing phone calls to the shop), check in for those tee times in a snap, and even order snacks from the 9th hole. Your customers will love it—and keep coming back.
Craft breweries can get in on the action, too. An app can notify customers when new beers drop, showcase events, and reward loyal drinkers with sweet perks. Performing arts venues? Use apps to push ticket sales, share upcoming shows, or even offer digital playbills (how cool is that?). And independent music venues can hook superfans up with pre-sale tickets and exclusive “locals only” memberships, making them feel like VIPs.